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Philip Whiteley's Blog
The myth of progress
Posted on February 2, 2010 at 2:18am 0 Comments 0 Likes
I blogged earlier about the puzzle in which a 50-year-old insight was being presented as a ‘new’ breakthrough in Harvard Business Review (The Edward 1 approach to running call centres, 11 Dec 09).
It reminded me of an observation by Richard Kwiatkowski at Cranfield University, that some of the ‘new’ ideas such as emotional intelligence and employee engagement were well understood, and supported with a research base, in the 1920s and 1930s. Similarly, economists have been dusting off… Continue
It reminded me of an observation by Richard Kwiatkowski at Cranfield University, that some of the ‘new’ ideas such as emotional intelligence and employee engagement were well understood, and supported with a research base, in the 1920s and 1930s. Similarly, economists have been dusting off… Continue
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No, no conozco el Art of Hosting. Quisiera saber mas.
Saludos
Felipe
Bienvenido al cafe latino.
Que trabajo has hecho en Chile y Nicaragua? y que estas haciendo actualmente en UK?
Yo vivo tambien en Inglaterra, trabajo como facilitadora con metodologias de participacion y co-creacion. Has oido hablar del Art of Hosting? por lo que pones en tu perfil me parece que es algo que te podria interesar.
Saludo,
Zulma.